![]() ![]() In addition to this major issue we have has small ones such as not being able to post a gif, and not being able to post multiple photos to Instagram through the desktop. So now we have a business page out there that isn't ours that we can't get Fb to remove. The next day we discovered that since they were having issues connecting our business FB to our business Instagram they just created another business page for us to connect it to. ![]() After a couple of hours on the phone with him, everything was all fixed, except it wasn't truly fixed. After 2 MONTHS, yes 2 months, of talking to support and engineers none of which could help us solve the issue we finally spoke with someone who had an idea of what was going on. I found this out when we were having issues connecting our Instagram. First off you have no account manager, the guy who signed us up washed his hands of us the second he got the check. Sprout Social is a popular tool that agencies, marketers, and social media managers use to automate their workflows and simplify operational processes. We have had some issues with Sprout since we signed up and the customer service along with the follow-through has been less than ideal. #SPROUT SOCIAL SOFTWARE#I manage 13 different social media accounts so I need scheduling software to keep up with everything! The majority of the reports on sprout are the same as you can find on your social media channel, but having everything in one place makes reports easier. I was so excited about using them but if I could rewind time I never would have switched. ![]() Idea is great, follow through not so much. ![]()
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